Every Friday, the staff at Crazy Apple Rumors Site answers common help questions based on our vast experience with Apple products and our fervent belief that we know more than you do.
The Help Desk guy called in sick, so today’s questions will be answered by a Macintosh User Group member!
Q: I have a PowerBook that I take with me when I travel to visit my clients. I purchased an AppleCare protection plan because I knew the machine would be subject to some abuse. My question is, under AppleCare protection, what is Apple’s responsibility to me to return my PowerBook to me in a timely fashion?
A: In order to run AppleCare on your System 7 machine, go into the Chooser and set AppleTalk to Active. Then open the AppleTalk control panel and…
Q: Um… I think that’s AppleShare.
Q: That’s AppleShare. I’m talking about AppleCare. The warranty extension program.
A: Oh. Yeah, that’s wrong. I’m talking about AppleShare. See, all of the Macs I generally work with were discontinued during the first Clinton administration.
Q: I see.
A: Yeah, but you shouldn’t need any kind of extended warranty because Macs never fail.
A: And they’re totally plug-and-play. Not like Windows 95.
Q: Of course they are.
A: OK, then! Glad I could help!
Q: Um… Yeah. Well… never mind.
Q: I have an iPod with a Firewire dock connector and I’m thinking of upgrading. But I see now that all of the units ship with USB 2.0 connectors, and I know the nano doesn’t even work with Firewire. Which units can I still use my Firewire cable with?
Q: I think the other units are still Firewire-compatible. Do you know for sure?
Q: I’ll just… well… I’ll just buy one and then return it if it doesn’t work. Or… um… get another cable or something.
A: Fire… wire?
Q: I’m running System 7.6 on a Performa 6200 and I’m trying to load this web site in Cyberdog and I keep getting an error.
A: Ah! What’s the site?
Q: ESPN.com. I hear they have these cool little windows that show you the baseball playoff games in action. I think they run on OpenDoc.
A: Well, I’m sure it’s just some non-standard code. Probably something to run on Windows, like some OLE plug-in or something. It’s a drag, but that’s the world we live in, right? Still, Cyberdog’s way cool, though. I’m sure the next release will have some really cool features.
Q: Oh, I’m sure it will. So, there’s this other web site that it won’t load.
A: Which one?
A: You’re… mocking me, aren’t you?
Q: Um… well… yes.
A: You know, MUG members have feelings, too.
Q: Yes, but they’re woefully out of date feelings.
A: Um… so?